The legal and technical requirements for installation and use of the software
are stipulated in the License Agreements, which are also called simply
To use the software provided without violating the terms and conditions of the
Subscription Agreement, you will need a separate software license for each
installation of the Database or User Software.
The licensing of the software is subject to rules with which you must comply
to avoid violations of copyright law and the terms and conditions of the
Revisions and Amendments to Text of Licenses
We reserve the right to make revisions and amendments to the texts of license
agreements pertaining to technological improvements of the software and
Purchasing and Returning Licenses
During your subscription term, you may need additional licenses, or a
situation may arise where you need to return unused licenses.
Purchasing Additional Licenses
To purchase additional software licenses, you need to determine why, what and
how many additional licenses you need. After this, get the price quotes for
the additional licenses from your Service Representative. Current subscribers
generally receive significant discounts for additional licenses. Our discounts
take into account how long you have been our client, your good record of
complying with the terms and conditions of the Subscription Agreement, the
number of current users, and other factors. For this reason, we DO NOT
recommend that you use the online form to get price quotes for additional
licenses. This form is intended for new clients and does not take the factors
above into account. The price quotes obtained using the online form won’t
reflect the discounts that current subscribers get. Therefore, to get price
quotes with the discounts for current users, contact your Service
The fact of purchase of additional licenses will be reflected on your invoice,
which will indicate the type, quantity, and price of the licenses purchased.
Return of Licenses by Subscriber
If you need to reduce the number of software licenses previously purchased for
any reason, your Service Representative will process your request. However,
keep in mind that, if you return unused licenses, the license fee for your
remaining licenses may be subject to revision. This is because you may have
received a volume discount for the licenses you previously purchased. The more
licenses you purchased, the greater the discount and the lower the cost of the
individual licenses. If the number of licenses you have decreases, the
discount will decrease accordingly and the new license fee will increase.
The fact of a decrease in the number of your licenses will be reflected on
If you want to return licenses, you will need to return the electronic keys.
The keys must be returned in proper working condition, undamaged, and without
evidence of unauthorized tampering.
Replacement of Licenses in the Event that the Electronic Keys are Lost
Please understand that it is impossible for us to verify whether a key has
actually been lost. For this reason, unfortunately we simply cannot replace a
lost key free of charge. Since the electronic key is used for user
authentication, it is an inseparable component of the software, and therefore
subject to the same terms and conditions as the software with which it is
used. To receive a new key, you will have to purchase an additional software
license, and you will have to pay the license fee for the license involving
the lost key until the end of the subscription term. We don’t doubt your word,
and we regret your loss of the key, but we are forced to resort to this strict
policy because of a very few dishonest subscribers who attempt to add free
users to their subscription by claiming a key was "lost".
The only way to delete the cost of the lost key from the balance due on your
subscription is to correct the license fee for the keys you have left using
the procedure for returning licenses described above.
Please take adequate steps to safeguard your electronic keys against loss or